This article is part of our What We Learned in 2015 series. More to come.
Lush Cosmetics, which sells handmade soap, makeup and other beauty products, faces a challenge each fall: rushing to churn out tens of thousands of individual units across hundreds of product lines for the holiday shopping season—each of which must be made by hand. To do it, the company must triple its staff and run 24 hours a day. We visited Lush Canada’s plant to see how the company prepares for the busiest part of its year.
- The slow, awkward death of the company Christmas party
- Consumers are driving the early-Christmas craze, not stores
- If the office holiday party is dinner and dancing you’re doing it wrong
- There’s no longer a difference between physical and digital retail
- How DavidsTea designs its stores to get customers in a buying mood
- Retail stores of the future will entertain first, and sell later