Online companies transform ordering in and taking out with sweet and sour consequences

NEW YORK, N.Y. – There’s been a shift in how restaurants satisfy their patrons’ taste buds. The consequences are both sweet and sour.

Eat24, GrubHub, Seamless, and a growing list of smaller online ordering services have changed the way people order takeout and delivery. Competition to sign up restaurants and customers is fierce with companies constantly updating their social media accounts, handing out coupons and even advertising on porn sites to stand out. The online ordering companies offer great exposure, but in return take up to 20 per cent of each order. Restaurant owners say that so many people have switched over to using the services that they’re forced to join to stay in the game.


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