Blogs & Comment

Business travelling: What Canadians hate most about it

Getting out of the office ain’t necessarily a bad thing, but corporate travel comes with its share of pains. A new poll reveals what we find most irksome.


Photo: Aaron C.

The usual glamour of travel can be all but lost when the endgame is business, what with having to keep track of all those receipts. Not to mention the lining up: airports, hotels, conventions—it’s a lot of standing.

For anyone who travels for business, it may not be too surprising that your Canadian colleagues say their biggest pet peeves include expense reporting and waiting in line. At least, these were the findings of a new study conducted by EKOS on behalf of Concur, a Redmond, Wash.-based company that builds mobile tools for corporate travel.

According to the report, expense reporting is, by far, the most dreaded part of travelling for one’s company. At 67%, more than two thirds of respondents said keeping track of expenses and receipts is a hassle.  Another 51% said they worried about being reimbursed for everything.   

Hoarding and managing all those receipts can be tricky, explains Scott Newell, senior director for Concur. “Maybe they’ve lost a receipt, so the company refuses to pay.”

But he says his company has a solution of sorts. Their mobile application, also named Concur—which runs on iOS, BlackBerry and Android—attempts to converge the various burdens of business travel. You can access your itinerary and track your receipts as you go, and it’ll even tell you where the nearest gas station is at the airport—if you wanted to avoid getting dinged by the rental company. But perhaps the biggest selling point of Concur’s app is what it means for expense reporting. According to Newell, on-the-go expensing means the process can be completed in mere minutes, not hours, upon your return.

This selling point appears to be backed up by the numbers: Concur is currently in use in over 90 countries by thousands of companies, and, according to Newell, the company is currently pushing strongly in Canada (which is why they polled Canadians).

Keep in mind, however, that this is a product for companies, which may or may not mandate employees use it for business travelling. If you’re among the 5% of poll respondents who found sticking to company policy a real pain, this increased level of surveillance may suck some life out of your corporate vacation.